Oriigin Store Shipping Options:
• FREE Shipping For Orders over $125
– Standard Shipping (Australia Post – Parcel Post)
• otherwise, Standard Shipping (Australia Post – Parcel Post)
– Flat Rate of $9.95 per order delivered within Australia only
We endeavour to dispatch all orders within 3-5 business days of the order being placed. We will be using Australia Post with tracking details for orders delivered within Australia. To ensure successful delivery to a physical street address, please provide a delivery address where someone will be present during business hours to sign for the receipt of your package. With deliveries using Australia Post, customers can sign up to Australia Post – Parcel Lockers a free* 24/7 secure Parcel Locker for secure and convenient parcel collection.
International delivery/shipping charges for orders to overseas addresses are calculated during the check out process, or email us at email@example.com for your international shipping cost.
RETURNS & REFUNDS
When you shop with Oriigin Store, you enjoy the confidence of knowing that if you are not completely 100% satisfied with your purchase, you may return your Oriiginstore's product within 14 days of receiving your product. Ensure the product must be unused and in its original condition (with packaging intact). It needs to be in saleable/undamaged condition in order for the return to be accepted. If these requirements are not met, Oriigin Store reserves the right to deny a refund.
Your refund will be processed when we have received and checked your returned goods.
Unfortunately, we can’t refund any original shipping costs of delivery and handling for products returned to us due to change of mind. You’ll need to return the goods to us at your own cost and risk.
So that we can process your return, please include the following information:
- reason for the return
- your daytime phone number and email address
Please ensure that you use a Trackable/Signed-for Delivery Service such as Australian Post, as we cannot credit/refund your account until the item has been received in good condition.